Chapter II
PATIENTS’ RIGHTS AND OBLIGATIONS
Section 1. PATIENTS’ RIGHTS
Article 9. Right of medical examination and treatment
1. Receive information and explanations about the patient’s health status; healthcare methods and services, prices of healthcare services; have access to the instructions for health self-monitoring, self-care and prevention of medical accidents.
2. Have access to medical services rendered by employing the safe healthcare method appropriate for their clinical condition, health status and actual condition of each medical establishment.
Article 10. Right to respect, health protection and privacy in healthcare
1. Patients shall gain respect in terms of their age, gender, ethnicity, religion, personal belief, health status, economic condition, and social status.
2. Patients’ information contained in medical records, and other information about private life that they have provided to practitioners during the course of medical examination and treatment shall be kept confidential, unless as the patient agrees to share information as permitted by laws, or as specified in clause 3 and 4 of Article 69 herein.
3. Patients shall not suffer from stigma, discrimination, mistreatment, physical or sexual abuse during the course of medical examination and treatment.
4. Patients shall not be forced into clinical services, except if they are classified as those subject to involuntary treatment requirements as defined in clause 1 of Article 82 herein.
Article 11. Right to make choices in healthcare
1. Patients shall have freedom to choose any healthcare method after having access to full information, explanations or counsels about their clinical condition, possible results and risks, except as specified in clause 4 of Article 40 herein.
2. Patients shall be given the option to accept or reject participation in biomedical researches for healthcare applications.
Article 12. Right of access to information about medical records and healthcare costs and expenses
1. Patients shall be entitled to read, look at, copy, scan or take notes of medical records, and be provided with medical record summaries pursuant to point d of clause 4 of Article 69 herein.
2. Patients may request itemized hospital bills with a breakdown or explanation of medical service charges to be provided.
Article 13. Right to refuse medical services and leave medical establishments
1. Patients may refuse medical care, but must commit themselves in writing to take responsibility for their refusal after being consulted by practitioners, except for those subject to the involuntary treatment requirement specified in clause 1 of Article 82 herein.
2. Patients may leave medical establishments before the end of the course of their medical treatment to the neglect of practitioners’ medical instructions, but must commit themselves in writing to take responsibility for their leaving, except for those subject to the involuntary treatment requirement specified in clause 1 of Article 82 herein.
Article 14. Right to complain and claim compensation
1. Patients shall be entitled to complain about issues and problems arising from medical services.
2. Patients may claim compensation in accordance with Article 102 herein.
Article 15. Exercise of the rights of the patients who lose their capacity to perform civil acts; have difficulties in cognition, behavior control; have the limited capacity to perform civil acts; of the minor patients; of the patients without families
1. If an adult patient has expressed his/her wish relating to medical care before losing his/her capacity to perform his/her civil acts, and/or facing impairment of his/her cognition, difficulties in control of his/her behavior, or limitation to capacity to perform his/her civil acts, his/her wish shall be respected.
2. If an adult patient has not expressed his/her wish relating to medical care before losing his/her capacity to perform his/her civil acts, and/or facing impairment of his/her cognition, difficulties in control of his/her behavior, or limitation to capacity to perform his/her civil acts, exercise of his/her right shall be subject to the following regulations:
a) if he/she has a representative described in point a, b, c and d of clause 2 of Article 8 herein, the patient’s exercise of his/her right shall follow the representative’s decision;
b) if he/she does not have any representative described in point a, b, c and d of clause 2 of Article 8 herein, the patient’s exercise of his/her right shall follow the decision of the person in charge of professional practices or the shift-working chief at a medical establishment.
3. A minor patient shall comply with the following regulations:
a) If he/she has a representative described in point c and d of clause 2 of Article 8 herein, the patient’s exercise of his/her right shall follow the representative’s decision;
b) if he/she does not have any representative described in point c and d of clause 2 of Article 8 herein, the patient’s exercise of his/her right shall follow the decision of the person in charge of professional practices or the shift working chief at a medical establishment.
Section 2. PATIENTS’ OBLIGATIONS
Article 16. Obligations to respect practitioners and other persons on duty at medical establishments
Patients should respect practitioners; shall be prohibited from performing any act of threatening or infringing upon the life and health, or offending the honor and dignity, of practitioners and other staff members at medical establishments.
Article 17. Obligations to observe medical examination and treatment regulations
1. Provide authentic information and bear responsibility for information relating to their identities and health status; fully cooperate with practitioners and other staff at medical establishments.
2. Comply with regulations on medical diagnosis and therapies prescribed or consulted by practitioners.
3. Comply with and request patients’ family members, relatives or visitors to comply with hospital etiquettes and laws on medical examination and treatment.
Article 18. Obligations to pay healthcare bills
1. Patients holding health insurance policies shall be liable for all costs and expenses that are paid for medical services that are not covered, or greater than the maximum coverage percentages as defined in laws on health insurance.
2. Patients not holding any health insurance policies shall be obliged to pay medical services in accordance with laws.
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