Chương VI Nghị định 61/2018/NĐ-CP về thực hiện cơ chế một cửa, một cửa liên thông trong giải quyết thủ tục hành chính: Nhiệm vụ của thủ tướng chính phủ và của các bộ, ngành, địa phương

Chapter VI

DUTIES OF PRIME MINISTER, MINISTRIES, SECTORAL ADMINISTRATIONS AND LOCALITIES

Article 33. Prime Minister’s duties

1. Lead, direct, introduce plans for, expedite and inspect implementation of this Decree at ministries, sectoral administrations and localities; promptly relieve difficulties or problems arising from implementation of this Decree.

2. Promulgate regulations on management, operation and usage of the national public service portal.

3. Make a decision on the interlinked implementation of related administrative procedures, those of entities organized in the vertical structure at localities which are received at provincial-level Public Service Centers and district-level Document Receipt and Response Divisions.

4. Perform other duties prescribed by law.

Article 34. Duties of Ministries and Ministry-level agencies

1. Government’s Office

a) Assist the Prime Minister in expediting and inspecting implementation of this Decree at ministries, sectoral administrations and localities;

b) Preside over and collaborate with Ministry of Home Affairs, Ministry of Information and Communication, Ministry of Finance, Ministry of Planning and Investment, other ministries or localities in developing and appealing to the Prime Minister to issue plans for implementation of this Decree; providing instructions about, inspecting and expediting establishment and operation of One-stop Shops of ministries, ministry-level agencies and all-level People's Committees;

c) Design and issue forms used for implementation of single-window systems and interlinked single-window systems for implementation of administrative procedures, tools used for collection of assessment information, tools for scoring and sociological investigation and other methods for assessing handling of administrative procedures at state regulatory authorities at different levels;

d) Build, administer and operate the national public service portal; cooperate with the Ministry of Information and Communications and other related entities in assuring information safety; appeal to the Prime Minister to promulgate regulations on management, operation and usage of the national public service portal;

dd) Cooperate with ministries, sectoral administrations and localities in providing professional training for public staff members in implementation of single-window systems and interlinked single-window systems;

e) Recommend the Prime Minister to assign ministries and ministry-level agencies to preside over formulating and suggesting competent entities to issue regulations on implementation of interagency mechanism for implementation of related administrative procedures;

g) Cooperate with ministries with vertical organization structures at localities in selecting administrative procedures which are received at provincial-level Public Service Centers and district-level Document Receipt and Response Divisions before submitting them to the Prime Minister to seek his approval decision;

h) Prepare annual assessment reports on handling of administrative procedures at ministries, ministry-level agencies, People’s Committees of provinces and centrally-affiliated cities for submission to the Government and the Prime Minister;

i) Preside over and cooperate with the Ministry of Information and Communications and other relevant ministries, sectoral administrations and entities in formulating and issuing uniform regulations on codes of administrative documentation and codes of sectors or industries in which administrative procedures are involved on ministerial-level or provincial-level single-window information systems.

2. Ministry of Home Affairs

a) Preside over and cooperate with the Ministry of Finance in providing instructions about policies and benefits granted to public staff members working at One-stop Shops;

b) Preside over and cooperate with the Government’s Office, the Ministry of Information and Communications, other relevant ministries and entities in providing instructions about storage and archival of electronic documents and data.

3. Ministry of Information and Communications

In addition to tasks assigned as provided in clause 3 of Article 24 herein, the Ministry of Information and Communications shall take on the following duties:

a) Provide consistent instructions about connection and sharing of information between single-window information systems nationwide;

b) Issue uniform criteria and regulations on building of ministerial-level or provincial-level single-window public service portals and information systems;

c) Preside over and cooperate with the Government’s Office and the Ministry of Public Security in applying information monitoring and safety measures for the national public service portal; providing ministries, sectoral administrations and localities with instructions about information safety for ministerial-level or provincial-level single-window public service portals and information systems.

4. Ministry of Finance

Issue regulations on spending amounts for implementation of single-window system and interlinked single-window system for handling administrative procedures.

5. Ministries and ministry-level agencies shall be held responsible for implementing single-window systems and interlinked single-window systems within their remit in accordance with regulations in force.

Article 35. Duties of Ministers and Heads of Ministry-level agencies

1. Direct implementation of single-window systems and interlinked single-window systems in accordance with this Decree; build and manage single-window public service portals and information systems of ministries and sectoral administrations.

2. Publicize the list of administrative procedures to be received and rejected at the Document Receipt and Response Divisions under the jurisdiction of ministries and sectoral administrations; the list of administrative procedures to be received online on public service portals of ministries and sectoral administrations; the list of administrative procedures that ministries and sectoral administrations authorize provincial-level People's Committees to receive.

3. Issue organizational and operational rules of Document Receipt and Response Divisions, operational rules of public service portals and single-window electronic information systems as provided herein.

4. Provide localities with instructions about handling of administrative procedures according to the interconnection mechanism within the management of ministries and sectoral administrations for uniform application thereof nationwide.

5. Direct formulation and promulgation of internal processes and electronic procedures for handling of specific administrative procedures under the jurisdiction of ministries and sectoral administrations.

6. Direct entities organized in the vertical structure at localities to have the right to receive, handle and inform about results of handling of administrative procedures at provincial-level, district-level One-stop Shops, and cooperate with local state regulatory authorities in handling administrative procedures.

7. Make annual recommendations about administrative procedures carried out according to the interconnection mechanism, design and appeal to the Government and the Prime Minister to issue the procedures for the interagency implementation of administrative procedures. Ministries and entities managing sectors authorized to receive and inform about results of handling of administrative procedures according to the interagency mechanism shall announce administrative procedures carried out according to this mechanism after being promulgated by competent entities.

8. Promptly direct, correct and strictly punish heads of affiliates and public staff members failing to strictly implement provisions laid down herein or making violations related to provision of instructions, receipt, handling and notification of results and assessment of handling of administrative procedures occur.

9. Apply timely personnel solutions to encouraging public staff members working at One-stop Shops, based on results of assessment of satisfaction of organizations and individuals.

Article 36. Duties of all-level People’s Committees

1. Take charge of implementing single-window systems and interlinked single-window systems prescribed herein; bear responsibility to same-level People’s Councils and senior-level administrative agencies for lead and take charge of implementation of lawsoft on handling of administrative procedures by using single-window systems and interlinked single-window systems of state regulatory authorities at localities.

2. Promulgate rules of operation and organization of One-stop Shops under the provisions hereof.

3. Provincial-level People's Committees shall issue rules of operation of public service portals and single-window electronic information systems at the provincial and municipal levels.

4. Provincial-level People’s Committees shall direct the formulation and promulgation of internal procedures and electronic procedures for handling of specific administrative procedures at the provincial and communal level in order to ensure uniform implementation thereof in entire localities.

Article 37. Duties of all-level Peole’s Committees

1. Chairpersons of province-level People’s Committees

a) Directly lead, direct, inspect and expedite implementation of single-window systems and interlinked single-window systems at localities under the provisions of this Decree and rules of organization and operation of One-stop Shops promulgated by same-level People's Committees;

b) Take responsibility to same-level People's Councils and senior-level state administrative agencies for results and progress of handling of administrative procedures by using single-window systems and interlinked single-window systems under the jurisdiction of these localities;

c) Announce the list of administrative procedures allowing receipt of documentation at One-stop Shops of same-level competent entities and those under the jurisdiction of a competent entity that may be received by another competent entity; the list of administrative procedures received online on provincial-level public service portals;

d) Direct the building and uniform management of provincial-level single-window electronic information systems; take charge of taking information safety measures according to instructions given by the Ministry of Information and Communications;

dd) Promptly direct, correct and strictly punish heads of provincial-level specialized entities, Chairpersons of district-level or communal-level People’s Committees, public staff members and employees failing to strictly implement provisions laid down herein and making violations related to provision of instructions, receipt, handling and notification of results and assessment of handling of administrative procedures occur;

e) Apply timely personnel solutions to encouraging public staff members working at One-stop Shops of local governments at different levels, based on results of assessment of satisfaction of organizations and individuals.

2. Chairpersons of district-level and communal-level People’s Committees

a) Directly take control of implementation of single-window systems and interlinked single-window systems at localities under the provisions of this Decree and rules of organization and operation of One-stop Shops promulgated by same-level People's Committees;

b) Take responsibility to same-level People's Councils and senior-level state administrative agencies for results and progress of handling of administrative procedures by using single-window systems and interlinked single-window systems under the jurisdiction of these localities;

c) Promptly correct and impose strict sanctions on public staff members, employees violating provisions laid down herein;

d) Apologize organizations and individuals when public staff members under their jurisdiction violate regulations on prohibited acts during the process of handling of administrative procedures as provided herein, or annoy people.