Chương 2 Nghị định 20/2008/NĐ-CP về việc tiếp nhận, xử lý phản ánh, kiến nghị của cá nhân, tổ chức về quy định hành chính: Nội dung, hình thức và yêu cầu về phản ánh, kiến nghị

Chapter II

CONTENTS AND FORMS OF AND REQUIREMENTS ON FEEDBACK AND PROPOSALS

Article 5. Contents of feedback and proposals

1. Specific problems in the implementation of administrative regulations caused by state administrative agencies, cadres or public employees delay or troubling of the implementation or improper implementation of administrative regulations or failure to implement these regulations.

2. Impracticality of administrative regulations.

3. Inconsistency of administrative regulations.

4. Unlawfulness of administrative regulations.

5. Non-conformity of administrative regulations with international treaties which Vietnam has signed or acceded to.

6. Other matters related to administrative regulations.

7. Plans to handle feedback on the contents specified in Clauses 1, 2, 3, 4, 5 and 6 of this Article.

8. Initiatives on new administrative regulations related to business activity or peoples life.

Article 6. Forms of feedback and proposal

Individuals and organizations may give their feedback and proposals on administrative regulations in one of the following forms:

1. In writing.

2. By telephone.

3. Through opinion poll.

Article 7. Requirements on feedback and proposals

1. Requirements on written feedback and proposals:

a/ Individuals and organizations may send their written feedback and proposals by one of the following modes:

- Personally bringing them to receiving agencies:

- By post;

- Sending data messages through the computer network (e-mails, through websites or electronic portals).

b/ Being in Vietnamese.

c/ Having clear contents.

d/ Showing the name, address and telephone number (or addresses for contact when necessary) of the individual or organization giving the feedback or proposal.

2. Requirements on feedback and proposals received by telephone:

a/ Feedback and proposals must be reflected through specialized telephone numbers already publicized.

b/ Being in Vietnamese.

c/ Having clear contents.

d/ Showing the name, address and telephone number (or addresses for contact when necessary) of the individual or organization giving the opinion or proposal.

e/ Cadres or public employees receiving the feedback or proposal must honestly write it down.

3. Requirements on feedback and proposals collected through opinion poll:

a/ Opinion poll is used only when administrative state agencies want to consult individuals and organizations on specific administrative regulations.

b/ Opinion sheets may be sent to individuals and organizations by one or more than one of the following modes:

Sending of official letters for opinions;

Collection of opinions through the mass media;

Sending of electronic messages through the computer network (e-mails, collection of public opinions through websites or electronic portals).

c/ Being in Vietnamese.

d/ Opinion sheets must clearly indicate matters on which opinions are sought.

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