Chương 1 Nghị định 20/2008/NĐ-CP về việc tiếp nhận, xử lý phản ánh, kiến nghị của cá nhân, tổ chức về quy định hành chính: Những quy định chung

Chapter I

GENERAL PROVISIONS

Article 1. Scope of regulation

This Decree provides for the receipt and handling of individuals and organizations feedback and proposals on administrative regulations concerning business activity and peoples life.

This Decree does not provide for complaints and denunciations and the settlement thereof.

Article 2. Subjects of application

This Decree applies to the following entities:

1. State administrative agencies and persons competent to receive and handle feedback and proposals on administrative regulations;

2. Individuals and organizations giving feedback and proposals on administrative regulations.

Article 3. Interpretation of terms

In this Decree, the terms below are construed as follows:

1. Administrative regulations means regulations on mechanisms, policies and administrative procedures related to business activity and peoples life, falling within the management scope of state administrative agencies and issued by competent state agencies and persons in accordance with law.

2. Individual means a Vietnamese citizen, an overseas Vietnamese or a foreigner who gives feedback or a proposal.

3. Organization means an enterprise, a business society or association, an administrative agency, a non-business unit or another lawfully established organization that gives feedback or a proposal.

4. Feedback means an opinion given by an individual or organization to a state administrative agency on matters related to administrative regulations, including specific problems in the implementation, matters which are illegal, unreasonable or inconsistent with the Vietnamese legal system or treaties which Vietnam has signed or acceded to and other matters.

5. Proposal means feedback given by an individual or organization to state administrative agencies under Clause 4 of this Article together with a proposed solution or initiative on a new administrative regulation related to business activity or peoples life.

Article 4. Principles for receipt and handling

1. Compliance with law.

2. Publicity and transparency

3. Specific, clear and uniform processes.

4. Simple and convenient receipt procedures.

5. Receipt and handling according to proper competence.

6. Coordinated handling of feedback and proposals.