Chapter II
MANAGEMENT AND USE OF WEBSITE
Article 8. Website
1. The State Bank shall manage data and information about enterprises’ foreign borrowing and repayment of foreign debts which are not guaranteed by the Government via its website address www.sbv.gov.vn or www.qlnh-sbv.cic.org.vn.
2. Use of websites for declaring information for registration and registration for changes of loans and preparing review reports on arrangement of conventional loans shall be consistent with the provisions laid down in this Circular and user instruction manuals available on these websites.
3. Borrowers shall sign up for their accounts to access these websites under the provisions of Article 10 hereof.
Article 9. Actions to be taken against technical failures arising from use of websites
1. Where any technical failure in websites arises through no fault of the borrower, the borrower shall temporarily report on arrangement of the foreign loans in writing. After successfully dealing with such failure, the State Bank branch shall update the report of the borrower into the website based on the written report.
2. Where any technical failure results from fault on the part of the borrower, he shall assume the following responsibilities:
a) Urgently and proactively find solutions to successfully dealing with such failure, or act on his own initiative in cooperating with the technical department in charge of the websites to find solutions to correcting errors;
b) Temporarily make reports on arrangement of conventional foreign loans using the written form No. 05 issued herewith, and concurrently notify the State Bank (Department of Foreign Exchange Management) of this technical failure;
c) Post updated reports on arrangement of conventional foreign loans on websites promptly after such failure is successfully corrected.
Article 10. Log-in account
1. Log-in account refers to name and password entered to access websites which are given to users, including the following information:
a) The borrower;
b) Officers of Foreign Exchange Administration and the State Bank branches of cities or provinces engaged in administration of foreign borrowing and repayment of foreign loans which are not guaranteed by the Government;
c) Affiliates of the State Bank assigned authority to have access to facts and figures pertaining to foreign borrowing and repayment of foreign loans which are not guaranteed by the Government.
2. After being granted log-in accounts, users shall log in their accounts to declare information, prepare reports, manage and use information on websites.
3. Procedures for registration and issuance of log-in accounts for the borrowers:
a) Users fill their information in online declaration forms to apply for log-in accounts according to instructions available on websites, and then print out these forms and append their signatures and stamps;
b) Users send the declaration forms referred to in subparagraph a of this clause by post or directly submit these forms to the State Bank branches as provided for in subparagraph a clause 5 of this Article;
c) Within a maximum duration of 03 (three) working days of receipt of the request for issuance of user’s log-in accounts along with valid and adequate information, competent authorities defined in subparagraph a clause 5 of this Article shall consider approving and granting log-in accounts sent to the registered email address of users. If such request for issuance of log-in accounts is rejected, an online response including clear explanation for this rejection must be sent to applicants.
4. Procedures for registration of changes of information about log-in accounts shall be stipulated as follows:
a) Borrowers must register changes to information about log-in accounts if there is any change made to name of the borrower, type of the borrower’s enterprise, address, tax codes, contact phone number and email address;
b) Processes for such registration include the following steps:
Borrowers fill their information in online declaration forms to apply for changes made to log-in accounts according to instructions available on websites;
Within a maximum duration of 03 (three) working days of receipt of the request for registration for changes of log-in accounts, competent authorities provided for in point a clause 5 of this Article shall approve change contents and notify users of this to their registered email address. If such request is rejected, an online response including clear explanation for this rejection must be sent to applicants.
5. Authority to issue and manage log-in accounts:
a) The State Bank branches of provinces where borrowers' head offices are located shall issue and manage log-in accounts to the borrowers in the provinces.
b) Foreign Exchange Administration affiliated to the State Bank shall issue and manage log-in accounts of individuals and organizations prescribed in points b and c clause 1 hereof.
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