Chapter VII
REGULATIONS ON MANAGEMENT AND PROVISION OF SUPPORTING SERVICES FOR ROAD TRANSPORT
Article 55. Regulations on parking lots
1. Requirements applied to a parking lot
a) Maintain security and order; satisfy requirements for fire safety and environmental safety;
b) Arrange entrances and exits in a manner that ensures safety and avoids traffic congestion.
2. Services at the parking lot:
a) Parking service;
b) Vehicle maintenance service;
c) Other services prescribed by law.
3. Regulations on units managing parking lots and providing parking lot services
a) Maintain security, order, environmental safety and fire safety at parking lots;
b) Openly post regulations, prices of services, name and phone number of the regulatory body with which vehicle owners can file their complaints when necessary;
c) Indemnify the customers for the loss or damage of the parked vehicles;
d) Facilitate the examination and supervision by competent agencies;
dd) Provide the services specified in Clause 2 of this Article;
e) Collect parking fees;
g) Do not allow owners of vehicles involved in transport business to pick up or drop off passengers, load, unload, package or store goods in parking lots;
h) Be entitled to refuse to serve vehicle owners who fail to comply with the regulations on parking lots.
4. Responsibilities and rights of vehicle owners or drivers at a parking lot
a) Comply with the regulations and instructions given by the parking lot operator;
b) Be entitled to choose to use services rendered at the parking lot;
c) Be entitled to file complaints with competent agencies about violations committed staff of the parking lot.
5. Every Department of Transport shall advise the provincial People’s Committee on organizing and managing operation of parking lots within its province.
Article 56. Regulations on bus station operators
1. Notify the Department of Transport of their regulations on rights, responsibilities, lists, titles and signatures of persons assigned to check and make certification on transport orders.
2. Correctly and sufficiently implement regulations on bus stations according to the National technical regulation on bus stations promulgated by the Minister of Transport; establish and correctly and sufficiently implement the traffic safety procedure as prescribed in Article 6 hereof.
3. Manage and apply information from the station management software as prescribed.
a) Run station management software and provide information specified in Clause 3 Article 51 hereof to the server of the Directorate for Roads of Vietnam within 03 minutes from the time information is updated to the bus stations’ software. Data must be transmitted adequately and accurately, must not be deliberately altered or falsified before, during and after transmission;
b) Information provided by bus stations shall be used for state management of transport and management of activities of transport businesses and bus station operators and provided to police authorities and transport inspectors upon request;
c) Provide usernames and passwords for access to the bus station management software to specialized regulatory agencies upon request;
d) Update and store information about vehicles and transport businesses operating at bus stations and the information mentioned in Point a of this Clause for at least 03 years;
dd) Directly implement the regulations specified in Points a, c and d of this Clause or authorize a service provider to do so under a contract.
4. Assume other responsibilities in accordance with regulations of the Law on Road Traffic, Decree No. 10/2020/ND-CP and other relevant regulations of law.
Article 57. Regulations on goods stations
1. Comply with all regulations set forth in the National technical regulation on stations.
2. Services rendered at a goods station
a) Entry and departure services;
b) Goods loading and unloading services;
c) Parking services;
d) Other services supporting goods transport as prescribed by law.
3. Regulations on goods station operators
a) Comply with the regulations specified in Clause 13 Article 3, Clause 1 and Point b Clause 2 Article 11, Clause 2 Article 21 of the Decree No. 10/2020/ND-CP and regulations laid down in Article 6 hereof;
b) Maintain security, order, environmental safety and fire safety at goods stations;
c) Openly post regulations, prices of services, name and phone number of the local Department of Transport with which vehicle owners can file their complaints when necessary;
d) Indemnify service users for the loss or damage of property or goods during the course of service provision under the contract or by negotiation between the two parties or according to the court’s or arbitrator’s award.
dd) Facilitate the examination and supervision by competent agencies;
e) Provide the services specified in Clause 2 of this Article;
g) Collect fees for entry and departure services as prescribed;
h) Do not allow owners of vehicles involved in transport business pick up or drop off passengers in goods stations;
i) Be entitled to serve customers that fail to comply with regulations on goods stations;
k) Assume other responsibilities in accordance with regulations of the Law on Road Traffic and other relevant regulations of law.
4. On a monthly basis, every Department of Transport shall publish the list of goods station in its province on its website.
Article 58. Regulations on ticket agencies
1. Each ticket agency shall obtain the certificate of business registration (or the Certificate of enterprise registration) in accordance with regulations of law.
2. The ticket agency contract with a fixed-route auto passenger transport business shall include the specific provisions on the obligations and rights of the parties.
3. Transport businesses and ticket agency service providers must not pick up or drop off passengers at the place in which the ticket agency is located, unless the location of the ticket agency is also the passenger pick-up and drop-off location announced by the local Department of Transport.
Article 59. Regulations on goods transport agencies
1. Each goods transport agency shall obtain the certificate of business registration (or the Certificate of enterprise registration) in accordance with regulations of law.
2. Each goods transport agency shall be paid for agent services by negotiation with the goods owners and this shall be specified in the contract.
Article 60. Regulations on goods collection services, transport services and warehousing services
1. Each service provider shall obtain the certificate of business registration (or the Certificate of enterprise registration) in accordance with regulations of law.
2. Goods shall be stored at the request of goods owners. A contract on the collection and transport of goods or the lease of warehouse shall be signed with the goods owner.
3. Goods loaded onto vehicles must not exceed the permissible payload written on the certificate of technical and environmental safety inspection of automobiles.
Article 61. Regulations on road rescue service
1. Each road rescue service provider shall obtain the certificate of business registration (or the Certificate of enterprise registration) in accordance with regulations of law.
2. Before conducting business, each road rescue service provider shall send a written notification to the Department of Transport and provincial police authority with which its business is registered, including: name, address and phone number of the legal representative; a copy of the certificate of business registration or the certificate of enterprise registration and list of rescue vehicles. A notification of addition shall be sent upon any change of the aforementioned information is made during the course of business.
3. Traffic safety and occupational safety shall be ensured during the rescue process.
Tìm kiếm
Thông tư 12/2020/TT-BGTVT (Bản Word)
Thông tư 12/2020/TT-BGTVT (Bản Pdf)