Chương IV Nghị định 52/2008/NĐ-CP: Khiếu nại, tố cáo, khen thưởng và xử lý vi phạm

Chapter IV

COMPLAINT, DENUNCIATION, COMMENDATION, AND HANDLING OF VIOLATIONS

Article 18.- Complaint, denunciation

1. Individuals and organizations involved in security service business activities or their lawful representatives may complain about decisions of competent state bodies in the management of security service business activities.

2. Agencies, organizations and individuals may denounce law-breaking acts in security service business activities and management thereof.

3. The complaint, denunciation, and settlement of complaints and denunciations comply with the provisions of law on complaint and denunciation.

Article 19.- Commendation

Individuals and organizations engaged in security service business activities, that have recorded achievements in business or positively contributed to the maintenance of security and order, will be considered for commendation according to law.

Article 20.- Handling of violations

All acts violating the provisions of this Decree and other legal provisions on security service business organization and activities shall, depending on their nature and severity, be administratively sanctioned or examined for penal liability; if material damage is caused, compensations must be paid in accordance with law.

In case security service enterprises or personnel violate provisions of this Decree or seriously violate relevant legal provisions, they shall, apart from being handled according to law, be suspended from business activities, have their certificates of full satisfaction of conditions on security and order, business registration certificates or security service personnel certificates, security service operation certificates withdrawn for between 3 and 6 months or indefinitely.

Enterprises that have certificates of full satisfaction of conditions on security and order withdrawn must terminate their operations and can resume their operations only after they fully satisfy the conditions on security and order and are re-granted certificates of full satisfaction of conditions on security and order.