Chương II: Thông tư 12/2017/TT-BGDĐT Bộ tiêu chuẩn đánh giá chất lượng cơ sở giáo dục

Chapter II

STANDARDS FOR ASSESSMENT OF THE QUALITY OF EDUCATIONAL INSTITUTIONS

Section 1. QUALITY ASSURANCE IN TERMS OF THE STRATEGY

Standard 1: Vision, mission and culture

1. Criterion 1.1: An educational institution’s leader ensures that the institution's vision and mission meet the needs and satisfaction of the concerned parties.

2. Criterion 1.2: An educational institution promotes cultural values that are corresponding to the vision and mission of the institution.

3. Criterion 1.3: Vision, mission and culture of an educational institution are disseminated, thoroughly understood and clearly explained.

4. Criterion 1.4: Vision, mission and culture of an educational institution are reviewed in order to meet the needs and satisfaction of the concerned parties.

5. Criterion 1.5: Vision, mission and culture of an educational institution as well as the process of building and developing them are improved in order to meet the needs and satisfaction of the concerned parties.

Standard 2: Administration

1. Criterion 2.1: Administrative system (including the Board of Managers or the school board, the Party and social organizations, other advisory committees) is established in accordance with the law to establish a strategic orientation correspond to the specific context of the institution; ensure accountability, sustainability, transparency and mitigation of potential risks in the administration of the institution.

2. Criterion 2.2: The Decision of the administrative bodies is transformed into action plans, policies and guidelines.

3. Criterion 2.3: The administrative system of the institution is reviewed regularly.

4. Criterion 2.4: The institution's administrative system is improved to enhance the performance of the institution and manage the risk better.

Standard 3: Leadership and management

1. Criterion 3.1: Leader of the institution establishes a management structure that clearly defines roles, responsibilities, decision-making procedures, information and reports to achieve vision, mission, culture and strategic goals of such institution.

2. Criterion 3.2: Leader of the institution is involved in communicating and connecting concerned parties to orient the vision, mission, culture and strategic goals of such institution.

3. Criterion 3.3: The leadership and management structure of the institution are reviewed regularly.

4. Criterion 3.4: The leadership and management structure of the institution are improved to enhance the effectiveness of the management and reach the desired performance of the institution.

Standard 4: Strategic management

1. Criterion 4.1: Strategic planning is made in order to achieve vision, mission, culture and strategic goals in education, scientific research and community service.

2. Criterion 4.2: Strategic planning are thoroughly understood and transformed into short-term and long-term plans.

3. Criterion 4.3: Key performance indicators, key target indicators are established to measure the extent to which the institution's strategic goals have been attained.

4. Criterion 4.4: The strategic planning process, the key performance indicators, key target indicators are improved to achieve the strategic objectives of the institution.

Standard 5: Policies on education, scientific research and community service

1. Criterion 5.1: A system to develop policies on education, scientific research and community service is made available.

2. Criterion 5.2: The process for monitoring compliance with regulatory policies is documented, disseminated and implemented

3. Criterion 5.3: Policies on education, scientific research and community service are reviewed in a regular manner.

4. Criterion 5.4: Policies on education, scientific research and community service are improved to enhance the performance of the educational institution and meet the needs and satisfaction of the concerned parties.

Standard 6: Human resource management

1. Criterion 6.1: Human resource is planned to fully meet the needs and satisfaction of the concerned parties.

2. Criterion 6.2: Recruitment and selection criterion (including moral criterions and academic freedom used in the personnel promotion, appointment and placement) are defined and communicated to the public.

3. Criterion 6.3: Competency standards (including leadership skills) of different groups of staff, lecturer and employee are identified and developed.

4. Criterion 6.4: The need for education, improvement and development of the staff of officers, lecturers and employees shall be identified and related activities are carried out to meet such needs.

5. Criterion 6.5: The performance management system (including reward, recognition and training schemes) is implemented to promote and support education, scientific research and community service.

6. Criterion 6.6: Personnel, policies, processes and plans are reviewed in a regular manner.

7. Criterion 6.7: Personnel, policies, processes and plans are improved in order to support education, scientific research and community service.

Standard 7: Financial and material facilities management

1. Criterion 7.1: The system for planning, using, auditing and enhancing financial resources of the institution is established and operated in order to support the implementation of vision, mission and strategic objectives in education, scientific research and community service.

2. Criterion 7.2: The system for planning, maintaining, evaluating and upgrading facilities and infrastructure (including teaching and learning facilities, laboratories, equipment and tools, etc.) is established and operated in order to meet the needs of education, scientific research and community service.

3. Criterion 7.3: The system for planning, maintaining, auditing and upgrading facilities and infrastructure (including computer, network, backup system, information security and access) is established and operated in order to meet the needs for education, scientific research and community service.

4. Criterion 7.4: The system for planning, maintaining, assessing and enhancing learning resources (such as library resources, teaching aids, online databases, etc.) is established and operated in order to meet the needs of education, scientific research and community service.

5. Criterion 7.5: The system for planning, using, assessing and enhancing environment, health, safety and accessibility of people with special needs is established and operated.

Standard 8: Networks and external relations

1. Criterion 8.1: Plan to develop partners, networks, and external relations are made to achieve the vision, mission and strategic goals of the institution.

2. Criterion 8.2: Policies, processes and agreements are implemented to promote partners, networks and external relations.

3. Criterion 8.3: Partners, networks and external relations are reviewed.

4. Criterion 8.4: Partners, networks and external relations are improved to achieve the vision, mission and strategic goals of the institution.

Section 2. QUALITY ASSURANCE OF THE SYSTEM

Standard 9. Internal quality assurance system

1. Criterion 9.1: The structure, role, responsibility and accountability of the internal quality assurance system are established to meet the strategic goals and quality assurance of the institution.

2. Criterion 9.2: Strategic plans for quality assurance (including strategies, policies, related parties engagement, activities consisting of promotion of quality assurance and capacity building training force) are developed to meet the strategic goals and quality assurance of the institution.

3. Criterion 9.3: Strategic planning on quality insurance is thoroughly understood and transformed into short-term and long-term plans.

4. Criterion 9.4: Document storing system, review and dissemination of policies, systems, procedures and quality assurance procedures are implemented.

5. Criterion 9.5: Key performance indicators, key target indicators are established to measure the assurance performance of the institution.

6. Criterion 9.6: The strategic planning procedure, the key performance indicators, key target indicators are improved to achieve the strategic objectives and the quality assurance of the institution.

Standard 10: Internal assessment and external assessment

1. Criterion 10.1: Internal assessment plan and external assessment preparation are established.

2. Criterion 10.2: Internal assessment and external assessment are implemented in a regular manner by the staff or/and by trained independent experts.

3. Criterion 10.3: Findings and results of internal assessment and external assessment are reviewed.

4. Criterion 10.4: Internal assessment procedure and external assessment preparation procedure are improved to achieve the strategic objectives of the institution.

Standard 11. Internal quality assurance information system

1. Criterion 11.1: An internal quality assurance management plan (including the collection, process, reports, receiving and transfer of information from relevant parties) is established to support education, scientific research and community service.

2. Criterion 11.2: Internal quality assurance information including data analysis results must be appropriate, accurate and available in order to provide timely information to relevant parties in support of decision-making and ensuring consistency, security and safety.

3. Criterion 11.3: Internal quality assurance information system, quantity, quality, consistency, data and information security and safety are reviewed.

4. Criterion 11.4: Internal quality assurance information management and internal quality assurance policies, procedures and plans are improved to support education, scientific research and community service.

Standard 12. Quality improvement

1. Criterion 12.1: A plan to continuously improve the quality of education facilities, including policies, systems, procedures, procedures and resources is developed in order to achieve the best results in education, scientific research and community services.

2. Criterion 12.2: Partner selection criteria, benchmarking and matching for quality improvement are established.

3. Criterion 12.3: Benchmarking and matching are done to enhance quality assurance and encourage innovation.

4. Criterion 12.4:  Selection process, use of benchmarking and matching are reviewed.

5. Criterion 12.5: The selection process, the use of benchmarking and matching information is improved to consistently achieve the best results in education, scientific research and community service.

Section 3. QUALITY ASSURANCE OF FUNCTIONAL PERFORMANCE

Standard 13: Enrollment and admission

1. Criterion 13.1: Plans, policies, and communications shall be developed in order to enroll students for various programme.

2. Criterion 13.2: Criterion is developed to select quality learners for each programme

3. Criterion 13.3: The enrollment and admission monitoring process are implemented

4. Criterion 13.4: The enrollment and admission shall be monitored.

5. Criterion 13.5: The enrollment and admission monitoring process are improved to ensure suitability and effectiveness.

Standard 14: Design and review of curriculum

1. Criterion 14.1: Systems are developed to design, develop, monitor, review, evaluate, approve and issue curriculum for all programme and subjects/modules with opinions and feedbacks from relevant parties.

2. Criterion 14.2: Building, reviewing and adjusting systems of the expected learning outcomes of the programme and subjects/modules in accordance with the needs of relevant parties are made available.

3. Criterion 14.3: Subject/module syllabus, curriculum of the programme and subjects/modules are documented, disseminated and implemented based on the expected learning outcomes.

4. Criterion 14.4: Review of the design process, evaluation and review of the curriculum are conducted.

5. Criterion 14.5: The design, assessment and curriculum are improved to ensure the consistency and updating in order to meet the ever-changing needs of relevant parties.

Standard 15: Teaching and learning

1. Criterion 15.1: System of selection of teaching and learning activities is consistent with the educational philosophy to achieve expected learning outcomes.

2. Criterion 15.2: The system for attracting and selecting lecturers, assigning tasks based on professional qualifications, capacity, professional achievements and experience is implemented.

3. Criterion 15.3: Teaching and learning activities promoting lifelong learning are organized in an appropriate manner to achieve expected learning outcomes.

4. Criterion 15.4: Teaching and learning activities are monitored and evaluated in order to ensure and improve quality.

5. Criterion 15.5: Educational philosophy, teaching and learning activities are improved to achieve expected learning outcomes, ensure the quality of teaching, learning and lifelong learning.

Standard 16: Learner assessment

1. Criterion 16.1: System for planning and selecting appropriate types of learner assessments during the learning process is established.

2. Criterion 16.2: Learner assessment activities are designed to ensure the expected learning outcomes are achieved.

3. Criterion 16.3: Assessment methods and learner assessment results are reviewed to ensure accuracy, reliability, equity and possibility to achieve the expected educational outcomes.

4. Criterion 16.4: Types and methods of assessing learners are improved to ensure accuracy, reliability, equity and possibility to achieve the expected educational outcomes.

Standard 17: Learner service and support activities

1. Criterion 17.1: Learner service and support activities and learner monitoring systems are developed.

2. Criterion 17.2: Learner service and support activities and learner monitoring systems are implemented to meet the needs of relevant parties.

3. Criterion 17.3: Learner service and support activities as well as learner monitoring systems are reviewed.

4. Criterion 17.4: Learner service and support activities as well as learner monitoring systems are improved to meet the needs and satisfactions of relevant parties.

Standard 18: Scientific research management

1. Criterion 18.1: Systems for directing, administering, implementing, monitoring and reviewing research activities, the quality of researchers, resources and research-related activities is established.

2. Criterion 18.2: A strategy for finding funds for research, research promotion, scientific discovery, collaboration, and peak research is developed to achieve the vision and mission of the institution.

3. Criterion 18.3: Key performance indicators are use to evaluate the quantity and quality of research.

4. Criterion 18.4: Research management is improved to enhance the quality of research and scientific discovery.

Standard 19: Intellectual property management

1. Criterion 19.1: Systems managing and protecting inventions, patents, copyright, and research results are established.

2. Criterion 19.2: The system for recording, storing and exploiting intellectual property is deployed.

3. Criterion 19.3: The intellectual property management review system is implemented.

4. Criterion 19.4: Intellectual property management is improved to protect educational institutions, researchers and the benefits of community.

Standard 20: Scientific research cooperation and partnership

1. Criterion 20.1: System for establishing cooperation and partnerships in research is built in order to meet research objectives.

2. Criterion 20.2: Policies and procedures for promoting research of cooperation and partnership are implemented.

3. Criterion 20.3: System for reviewing effectiveness of cooperation and partnership in research is implemented.

4. Criterion 20.4: Activities on cooperation and partnership in research are improved to achieve research objectives.

Standard 21: Community service and connection

1. Criterion 21.1: Plan to connect and provide community service is built in order to implement the vision and mission of the institution.

2. Criterion 21.2: Policies and guidelines for community service and connection activities are implemented.

3. Criterion 21.3: System for measuring and monitoring community service and connection is established.

4. Criterion 21.4: The provision of community service and connection is improved to meet the needs and satisfaction of relevant parties.

Section 4. PERFORMANCE RESULTS

Standard 22: Training result

1. Criterion 22.1: The percentage of learners who meet the requirements and the dropout rates of all programmes, modules/subjects are determined, monitored and benchmarked to improve education quality.

2. Criterion 22.2: Average time limits for graduation of all programmes are determined, monitored and benchmarked to improve education quality.

3. Criterion 22.3:  Employment rate for graduates in all programmes is determined, monitored and benchmarked to improve education quality.

4. Criterion 22.4:  Levels of satisfactoriness of relevant parties with the quality of graduated learners are determined, monitored and benchmarked to improve education quality.

Standard 23: Scientific research result

1. Criterion 23.1:  Forms and quantity of researches conducted by lecturers and researchers are determined, monitored and benchmarked to improve education quality.

2. Criterion 23.2:  Forms and quantity of researches conducted by learners are determined, monitored and benchmarked to improve education quality.

3. Criterion 23.3:  Forms and quantity of collection of science announcements including citations are determined, monitored and benchmarked to improve education quality.

4. Criterion 23.4:  Forms and quantity of intellectual property are determined, monitored and benchmarked to improve education quality.

5. Criterion 23.5:  Funds for each type of research activity are determined, monitored and benchmarked to improve education quality.

6. Criterion 23.6: Research and invention results (e.g. commercialization, testing and transfer, establishment of startup units, etc.) are determined, monitored and benchmarked to improve education quality.

Standard 24: Community service result

1. Criterion 24.1:  Forms and degree of participation in connecting, serving the community and contributing to society shall be determined, monitored and benchmarked to improve education quality.

2. Criterion 24.2:  Social impacts, results of community service and connection activities and contribution to society are determined, monitored and benchmarked to improve education quality.

3. Criterion 24.3:  Impacts of community service and connection activities on learners, lecturers and staffs are determined, monitored and benchmarked to improve education quality.

4. Criterion 24.4:  Satisfactions of related parties with community service and connection activities, contribution to society are determined, monitored and benchmarked to improve education quality.

Standard 25: Financial and market result

1. Criterion 25.1:  The results and financial indicators of the education, scientific research and community service activities are determined, monitored and benchmarked to improve education quality.

2. Criterion 25.2:  The results and market indicators of the education, scientific research and community service activities are determined, monitored and benchmarked to improve education quality.