Chương II Thông tư 65/2019/TT-BTC: Nội dung đào tạo, thi, cấp chứng chỉ về phụ trợ bảo hiểm đối với các cơ sở đào tạo ở trong nước

Chapter II

TRAINING CONTENT, EXAMINATION, GRANT OF CERTIFICATES APPLICABLE TO DOMESTIC TRAINING INSTITUTIONS

Article 3. Types of certificates

1. For the purpose of this Circular, certificates consist of:

a) Insurance consultant certificate.

b) Insurance underwriter certificate.

c) Insurance surveyor and loss assessor certificate.

d) Insurance claims adjuster certificate.

2. Certificates set out in Point a, b, d Clause 1 of this Article shall be specified according to types of insurance: life insurance, non-life insurance, health insurance.

3. Certificates set out in Point a Clause 1 of this Article shall be specified according to: non-life insurance (except for marine insurance, aviation insurance); marine insurance; aviation insurance.

Article 4. Training to obtain certificates

1. Training methods:

a) At training institutions.

b) Self-learning.

2. Training content of certificates:

a) General knowledge:

- Vietnamese regulations and laws on insurance business;

- Fundamentals of insurance.

b) Specialized knowledge:

- Insurance consultant certificate: Knowledge about subject insured; terms and conditions of insurance; consulting process of insurance plan, insurance products, risk management and loss limitation and loss prevention.

- Insurance underwriter certificate: Knowledge about subject insured; risk management; risk assessment process.

- Insurance surveyor and loss assessor certificate: Knowledge about subject insured; terms and conditions of insurance; survey and loss assessment process.

- Insurance claims adjuster certificate: Knowledge about subject insured; terms and conditions of insurance; claim adjusting process.

Article 5. Examination administration

1. IRT is the test center of certificates prescribed in Clause 1 Article 3 of this Circular.

2. Administration method: at the center.

3. The examination to obtain certificates (hereinafter referred to as certification exams) shall be administered on a monthly basis. Before December 31, IRT shall notify time and places of certification exams of the subsequent year on its website.

Article 6. Procedures for application for certification exams

1. The application for examination shall be made on IRT’s website: https://irt.mof.gov.vn at least 10 days before the examination date.

The training institution shall apply for examination on behalf of its trainees. Examinees outside training institutions shall apply for examination to IRT. The application for examination is specified in Clause 2 of this Article.

2. An application for examination shall contain:

a) Personal details of the examinee;

b) Name of certification exam;

c) Type of expected certificate;

d) Examination date and place;

dd) Other details regarding the examination.

3. Examination fee:

The examinee shall submit examination fee. The examination fee shall be notified by IRT. Examinees whose applications are submitted by training institutions shall also pay examination fees to the training institutions; examinees outside training institutions shall pay examination fees to IRT.

4. 3 working days before the examination date, IRT shall post a list of examinees on its website (those who submitted complete applications and paid full examination fees).

Article 7. Preparation of test papers

1. Test papers of certificates shall be prepared as objective test. Each test paper shall contain general knowledge and specialized knowledge. Number of questions relating to general knowledge accounts for 40%, number of questions relating to specialized knowledge accounts for 60% of total number of questions of each test paper.

2. Test papers of certificates shall be sourced from the question bank established by the Department of Insurance Management and Supervision. The question bank shall be established according to every type of certificates prescribed in Article 3 of this Circular  and the training content prescribed in Clause 2 Article 4 of this Circular.

Article 8. Notification of examination results

1. According to the examination results, IRT shall approve the examination results to obtain certificates. An examinee achieving at least 70% of overall score shall be considered passing the examination to obtain the certificate.  IRT shall issue a decision on approval for examination results using the form prescribed in Appendix 1 issued herewith.

2. Within 5 working days from the completion date of examination, the examination results shall be posted on website of IRT and website of the Department of Insurance Management and Supervision.

Article 9. Grant of certificates

1. Pursuant to the decision on approval for examination results to obtain certificates made by IRT:

a) The training institution shall grant certificates to passing examinees who are trainees of the training institution.

b) IRT shall grant certificates to passing examinees who are persons outside training institutions.

2. The certificate must be granted within 10 days from the day on which the decision on approval for examination results becomes effective.

3. Samples of certificates are specified in the Appendix 2 issued herewith.

Article 10. Secondary check and further actions after secondary check

1. An examinee is entitled to have his/her score undergone secondary check. A request for secondary check shall be submitted to IRT using the form in Appendix 3 issued herewith within 20 days from the date on which the official examination results are posted on IRT’s website.

2. IRT shall regrade the test paper under secondary check and send a written response to the examinee concerned within 5 working days from the date on which the request for secondary check is received.

3. According to the secondary check result, IRT shall approve the revised examination result (if any). The training institutions and IRT shall grant the certificate as prescribed in Article 9 of this Circular or revoke the certificate as prescribed in Article 11 of this Circular.

Article 11. Revocation and replacement of certificates

1. The training institution and IRT shall revoke and replace certificates which they granted in the cases prescribed in Clause 2 of this Article.

2. Cases of revocation and replacement of certificates:

a) The certificate shall not become effective and be revoked in the following cases:

- The certificate holder did not sit or failed such an examination to obtain certificate administered by IRT as prescribed in this Circular;

- The certificate holder forged and falsified the application prescribed in Point a Clause 2 Article 6 of this Circular;

- The certificate holder asked another person to take his/her examination;

- The secondary check result showed that the examinee failed the examination as prescribed in this Circular;

- The certificate holder gave his/her certificate to other people for use.

b) A person whose certificate is revoked as prescribed in Point a Clause 2 of this Article (unless his/her certificate is revoked due to secondary check result) may not sit a certification exam within 12 months from the date on which the decision on revocation of certificate is made.

c) A certificate may be replaced if there is any error or mistake in the following details of the certificate holder:

- Surname/middle name/first name;

- Date of birth;

- Number of citizen identification card/identification card/passport;

- Date of issue, place of issue of citizen identification card/identification card/passport.

3. The licensing authority shall revoke certificates according to decisions on revocation of certificates. The form of decision on revocation of certificates is specified in the Appendix 4 issued herewith.

4. Within 10 days from the date on which the decision on revocation of certificates is made, the licensing authority shall post a list of certificates which do not become effective and are revoked on the website of the licensing authority and notify IRT of such list. The details of certificates which do not become effective and are revoked shall be publicly posted on the website of IRT and website of the Department of Insurance Management and Supervision.