Chapter II
INFORMATION PROVISION
Article 10. Major information
1. The web portal of a state agency must contain the following sections:
a/ Introductory information:
- For a ministry, ministerial-level agency, government-attached agency, department, general department or an equivalent agency, or a specialized agency of a provincial-level People's Committee, there must be at least information on the diagram, organizational structure. functions, tasks and powers of the agency and its attached units; briefing of the foundation and development of the agency; brief biographies and tasks of the agency leadership.
- For a provincial-level People's Committee or district-level People's Committee, there must be at least information on the organization of the administrative apparatus, map of administrative boundaries to the ward and commune level; natural conditions, history. cultural tradition, relics and scenic places; brief biographies and tasks of the agency leadership.
b/ News and events: News and articles on activities and related issues under the agency's state management;
c/ Directing and administering information, including directing and administering opinions of the agency head which have been agreed and officially promulgated in documents; opinions on processing of and feedback to proposals and requests of organizations and individuals; information on commendation and sanctioning of organizations and enterprises operating in the agency's state management domains; working timetable of agency leaders;
d/ Information disseminating, popularizing and guiding laws, regimes and policies on the domains under the agency's state management;
e/ Development strategies, orientations, master plans and plans:
- A ministry, ministerial-level agency or government-attached agency shall provide information on development strategies, master plans and plans of industries and sectors nationwide. A specialized agency of a provincial-level People's Committee shall provide information on development strategies. master plans and plans of industries and sectors in the locality;
- A provincial-level People's Committee or district-level People's Committee shall provide information on socio-economic development strategies, master plans and plans, covering at least the following information:
+ Investment incentives and opportunities, projects calling for investment;
+ Construction and urban planning; land use master plans and plans;
+ Master plans and plans on natural resource exploitation;
+ Master plans on waste collection, recycling and treatment; lists and information on sources and types of waste likely harmful to human health and the environment; areas w ith seriously and extremely seriously polluting and degrading environment and areas at risk of environmental incidents.
f/ System of specialized legal documents and related administrative management documents: To clearly indicate forms of documents, promulgating competence, symbol numbers, promulgation dates, effective dates, subjects, files allowed for download. To provide document search tools;
g/ The web portals of the Government and provincial-level People's Committees must publish e-CONG BAO (official gazette) which must contain information on CONG BAO issue numbers, promulgation dates, lists of documents published in CONG BAO and subject of each document;
h/ Information on investment projects and items, bidding and public procurement:
- Lists of upcoming, ongoing and completed projects;
- For each project, there must be information on its name, principal objectives, professional domain, type, implementation time, cost, funding form, donors and status.
i/ Consultation of the public:
- Receipt of reflections and proposals of organizations and individuals on administrative regulations under law;
- Listing of legal documents, lines and policies to be commented;
- Provision of information and functions: Full texts of documents to be commented; deadline for sending comments; comments; receipt of new comments; address and email of the agency or unit receiving comments.
j/ Contact information of competent persons, including full names, posts, working units, telephone/fax numbers, official email addresses;
k/ Transaction information of the web portal, including address, telephone and fax numbers and official email addresses for contact with organizations and individuals.
2. Based on actual situation and conditions, a managing agency may provide other information sections in conformity with its functions and tasks.
Article 11. Information on scientific programs and projects
Ministries, ministerial-level agencies, government-attached agencies and provincial-level People's Committees shall provide information on state-funded scientific programs and projects under their management:
1. List of programs and subjects, covering code, title, management authority, domain, responsible unit and implementation time.
2. Outcomes of programs and projects after being passed by the Scientific Takeover Council, comprising general reports and reports on application of program or project outcomes. These outcomes shall be notified under the Law on Science and Technology.
Article 12. Statistical information and reports
1. The web portal of a ministry, ministerial-level agency or government-attached agency must provide statistical information on industries and sectors under its management.
2. The web portal of a provincial-level People's Committee must provide statistical information on results of censuses under the Statistics Law.
3. Statistical information must fully cover statistics, statistical reports, statistical methods, analysis of statistics and time of making statistics.
Article 13. Information in foreign languages
1. The web portal of a ministry, ministerial-level agency, government-attached agency or provincial-level People's Committee must provide additionally in English for reference at least the information mentioned at Points a and j, Clause 1, Article 10 of this Decree, and information on online public services which may be used by foreigners.
2. Managing agencies are encouraged to publish other information sections in English and other languages.
Article 14. Provision of metadata
1. The web portal of a state agency must provide metadata to assist information search, exchange and sharing, which must enable link and integration with web portals of other state agencies and concurrently guarantee technological compatibility.
2. The Ministry of Information and Communications shall detail the application of standards on metadata for state agencies.
Article 15. Supportive functions
1. Information search, link and storage functions
a/ A web portal must have the search function which allows search for full and accurate contents of needed existing information, news and articles;
b/ A web portal must fully and accurately provide links to web portals of the managing agency's attached units and other state agencies;
c/ A web portal must have functions to print and store every news and article.
2. Question-answer and feedback receiving functions: A web portal must have the function allowing users to directly send inquiries and comments and check the processing of their inquiries or provide email address for receiving inquiries.
Article 16. Information link and integration
1. The web portal of a ministry, ministerial-level agency or government-attached agency must be linked and have information integrated with web portals of its attached agencies to enable users to search and exploit all information on the domains under its state management.
2. The web portal of a provincial-level People's Committee must be linked and have information integrated with web portals of its provincial-level specialized agencies and district-level People's Committees to enable users to search and exploit information on all socio-economic fields of the locality.
3. The Government's web portal is the focal point linking the Government's online administrative information network and integrating information of web portals of ministries, ministerial-level agencies, government-attached agencies and provincial- level People's Committees.
Article 17. Time limits for information provision, processing and storage
1. Time limits for information provision and processing:
a/ To frequently and accurately update the information defined at Points a. b, c, j and k, Clause 1, Article 10 of this Decree;
b/ For dissemination, popularization and guidance of laws, regimes and policies: To update laws, regimes and policies within 15 (fifteen) working days after they are officially promulgated;
c/ For specialized legal documents and state management documents:
- To update a document within 2 (two) working days after it is promulgated, for the promulgating agency.
- To update a document within 10 (ten) working days after it is promulgated, for the agencies governed by the document.
d/ For the information defined at Point e and h, Clause 1, Article 10 of this Decree: To update a strategy, master plan or investment or bid project or work item within 10 (ten) working days after it is approved;
e/ For the exchange and question-answer section:
- The editorial board of a web portal shall receive and classify inquiries and forward them to concerned units for reply. If an inquiry is not related to the scope and domain of operation of the agency, it shall promptly notify such to the inquirer;
- Within 15 (fifteen) working days after receiving an inquiry, the concerned state agency shall reply, or notify the processing of such inquiry, clearly stating the deadline for reply, to the inquirer. For general issues, the reply must be published on the web portal.
f/ For scientific programs and projects: To update a program or project within 20 (twenty) working days after it is approved or taken over;
g/ For statistical information and reports: To update within 10 (ten) working days after notification of such information is decided by the agency head;
h/ For information sections in foreign languages: To frequently review and promptly update arising or changing information.
2. Information storage: Managing agencies shall store information of web portals under state regulations on archives.
Tìm kiếm
Nghị định 43/2011/NĐ-CP Quy định về cung cấp thông tin và dịch vụ công trực tuyến trên trang thông tin điện tử hoặc cổng thông tin điện tử của cơ quan nhà nước (Bản Word)
Nghị định 43/2011/NĐ-CP Quy định về cung cấp thông tin và dịch vụ công trực tuyến trên trang thông tin điện tử hoặc cổng thông tin điện tử của cơ quan nhà nước (Bản Pdf)