Chapter I
GENERAL PROVISIONS
Article 1. Scope of regulation
This Decree provides the provision of online information and public services on websites or web portals (below referred to as web portals) and conditions to assure operations of web portals of state agencies.
Article 2. Subjects of application
1. Ministries, ministerial-level agencies, government-attached agencies, general departments, departments and equivalent agencies; provincial-level People's Committees and their specialized agencies; People's Committees of urban districts, rural districts, towns and provincial cities (below referred to as district-level People's Committees).
2. Organizations and persons providing information on web portals of state agencies.
3. Other state agencies and organizations voluntarily applying this Decree.
Article 3. Interpretation of terms
In this Decree, the terms below are construed as follows:
1. Website means a web page or a collection of web pages in a network environment which serves the provision and sharing of information.
2. Web portal means the sole access point of an agency in a network environment linking and integrating information channels, services and applications, through which users can exploit, use and personalize information display.
3. Public administrative service mean a not-for-profit service related to law enforcement in the domains managed by a state agency, which is provided by that state agency to organizations and individuals in the form of legally valid papers.
Each public administrative service is associated with an administrative procedure to completely settle a specific issue related to an organization or a person.
4. Online public service is a public administrative service or another service provided by a state agency to organizations and individuals in a network environment.
a/ Level-1 online public service means a service which provides full information on an administrative procedure and documents related to that procedure;
b/ Level-2 online public service means a level-1 online public service which allows users to download forms of documents and make declarations on those forms to complete dossiers as required. Completed dossiers may be submitted directly or by post to the service provider;
c/ Level-3 online public service means a level-2 online public service which allows users to make online declarations on forms of documents and send these forms online lo the service provider. Transactions in the processing of dossiers and provision of the service are made in the network environment. Payment of fees (if any) and notification of results shall be made directly at the service provider;
d/ Level-4 online public service means a level-3 online public service which allows users to make online payment of fees (if any). Results may be notified to users online, directly or by post.
5. Web portal managing agency means a state agency defined in Clause 1, Article 2 of this Decree (below referred to as managing agency).
6. Metadata means information describing properties of data such as content, format, quality, conditions and other specifications in order to facilitate data search, access, management and storage.
Article 4. Roles of web portals of state agencies
1. The web portal of a ministry, ministerial-level agency or government-attached agency is a portal integrating information of the entire sector and domains managed by that ministry or agency and information on online public services of all agencies and units attached to such ministry or agency.
2. The web portal of a provincial-level People's Committee is a portal integrating information on state management domains within such province and information on online public services of all specialized agencies and district-level People's Committees of that province.
3. Information published on the web portal of a state agency is official information of that agency in the network environment-
Article 5. Information provision principles
1. Information provided on the web portal of a stale agency must conform with views and lines of the Party and policies and laws of the State; and promptly meet management requirements of such agency and information needs of organizations and individuals.
2. Information provided on a web portal must comply with the laws on state secret protection, press, intellectual property and Internet information management.
3. Publication, quotation and re-use of information on the web portal of an agency must clearly indicate authors and information sources.
Article 6. Domain names of web portals
1. The domain name of an agency's web portal must use the national domain name ".vn" and adhere to the following principles:
a/ The domain name of a ministry, ministerial-level agency or government-attached agency is a level-3 domain name in the formal: name of ministry or sector.gov.vn.
Each agency has 1 domain name which is the abbreviation of the agency's name in Vietnamese without accent, and 1 domain name which is the abbreviation of the agency's name in English under regulations of the Ministry of Foreign Affairs.
An attached agency of a ministry, ministerial-level agency or government-attached agency at least has a level-4 domain name, which is the abbreviation of that agency's name in Vietnamese without accent in the format: name of the agency.name of ministry or sector.gov.vn.
b/ The domain name of a provincial-level People's Committee is a level-3 domain name, which is the full name of the province or city in Vietnamese without accent in the format: name of province or city.gov.vn.
The domain name of the People's Committee of Ho Chi Minh City is hochiminhcity.gov.vn.
A specialized agency of a province or city at least has a level-4 domain name, which is the abbreviation of that agency's name in Vietnamese without accent or in English in the format: name of agency.name of province or city.gov.vn.
c/ The domain name of a district-level People's Committee is a level-4 domain name, which is the full name of the locality in Vietnamese without accent in the format: name of district.name of province or city.gov.vn.
2. Managing agencies shall supplement and modify domain names under Clause 1 of this Article.
Article 7. Conformity with technical standards
1. The Vietnamese character code Unicode by standard 6909.2001 shall be used in storing and sharing information and data on web portals.
2. Web portals of state agencies must conform with standards on information technology application at state agencies.
Article 8. Support for people with disabilities
Web portals of state agencies must satisfy requirements on support for people with disabilities in access to and use of information technology and media under the Ministry of Information and Communications' regulations.
Article 9. Collection, processing and use of personal information
The collection, processing and use of personal information on web portals of state agencies must comply with Articles 21 and 22 of the Law on Information Technology.
The Ministry of Information and Communications shall specify the implementation of this Article.
Tìm kiếm
Nghị định 43/2011/NĐ-CP Quy định về cung cấp thông tin và dịch vụ công trực tuyến trên trang thông tin điện tử hoặc cổng thông tin điện tử của cơ quan nhà nước (Bản Word)
Nghị định 43/2011/NĐ-CP Quy định về cung cấp thông tin và dịch vụ công trực tuyến trên trang thông tin điện tử hoặc cổng thông tin điện tử của cơ quan nhà nước (Bản Pdf)