Chương 5 Luật bảo vệ quyền lợi người tiêu dùng 2010: Trách nhiệm quản lý nhà nước về bảo vệ quyền lợi người tiêu dùng

Chapter 5.

STATE MANAGEMENT RESPONSIBILITIES FOR PROTECTION OF CONSUMERS’ INTERESTS

Article 47. State management responsibility for protecting consumers' interests

1. The Government consistently state- manage the protection of consumers’ interests.

2. Ministry of Trade and Industry is accountable to the Government in implementing the state administration on the protection of consumers’ interests.

3. Ministries, ministerial-level agencies within their duties and powers, shall coordinate with the Ministry of Trade and Industry in state-managing the protection of the interests of consumers.

4. People's Committees at all levels within their duties and power, shall state-manage the protection of the interests of consumers at their localities.

Article 48. Responsibilities of the Ministry of Industry and Trade

1. According to their competency shall promulgate or ask the competent state agencies to promulgate or organize the implementation of strategies, planning, plans, programs, projects, policies and legislation on protecting the interests of consumers.

2. Managing activities to protect the interests of consumers of social institutions and mediation organizations; form-based contracts and general trading conditions stipulated in Article 19 of this Law.

3. Propagating, disseminating and educating the law on the protection of the interests of consumers; giving advice, support and raising awareness of protecting the interests of consumers.

4. Generating a database of information for the protection of consumers’ interests; training human resources, enhancing professional knowledge for the protection of consumers’ interests.

5. Inspecting, examining and settling complaints and denunciations and handling violations of legislation on protection of consumers’ interests within its competence.

6. Implementation of international cooperation on the protection of consumers’ interests.

Article 49. Responsibilities of People's Committees at all levels

1. According to their competency, the People's Committees shall promulgate or ask competent state agencies promulgate and organize the implementation of legal documents on the protection of the interests of consumers at their localities.

2. To manage activities to protect the interests of consumers of social organizations and mediation organizations at their localities.

3. To propagate, disseminate and teach the law on protection of the interests of consumers; to give advice, support and to raise awareness of the protection of consumers’ interests at their localities.

4. To inspect, examine and settle complaints and denunciations and handle violations of legislation on protection of consumers’ interests within their competency.

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