Chương 3 Luật bảo vệ quyền lợi người tiêu dùng 2010: Trách nhiệm của tổ chức xã hội trong việc tham gia bảo vệ quyền lợi người tiêu dùng

Chapter 3.

RESPONSIBILITIES OF SOCIAL INSTITUTIONS IN PROTECTING THE INTERESTS OF CONSUMERS

Article 27. Social organizations to protect consumers’ interests

1. Social organization established in accordance with the law and operating under charter is eligible for participating in activities of protecting the interests of consumers.

2. Activities to protect the interests of consumers of social organizations must comply with the provisions of this Law and other relevant laws.

Article 28. What to be taken to protect the interests of consumers by social organizations

1. Social organizations shall protect consumers’ interests with the following activities:

a) Instructing and assisting, counseling consumers upon request;

b) Taking legal action on behalf of consumers or taking legal action by virtue of the public interests;

c) Providing state management agencies for protection of the interests of consumers with information on violations of organizations or individuals trading goods and/or services;

d) Independent doing survey, trial; announcing the results of survey and trial on the quality of goods and/or services done by them; providing information and/or warning to consumers about goods and/or services and bearing liabilities by laws for the information and/or warning, and requiring competent state agencies to handle violations of the legislation on protection of consumers’ interests;

e) Participating in making laws, guidelines, policies, directions, plans and measures for protecting the interests of consumers;

f) Performing the tasks assigned by state agencies as prescribed in Article 29 of this Law;

g) Participating in the propagation, dissemination, legal education and knowledge on consumption.

2. The Government shall define conditions for social organizations that participate in protection of the interests of consumers to exercise their right to take lawsuit by virtue of the public interest specified in Point b, Clause 1 of this Article.

Article 29. Performing missions assigned by state agencies

1. When performing the tasks assigned by state agencies, social organizations that protect consumers’ interests are supported funds and other conditions by the State prescribed by Laws.

2. The Government shall specify the tasks assigned by state agencies to social organizations that protect the interests of consumers.