Chương 2 Thông tư 02/2012/TT-BTTTT: Bồi thường thiệt hại

Chapter II

DAMAGE COMPENSATION

Article 6. Damage compensation for international postal services

The compensation for damage in the supply and use of international postal services shall be implemented under agreed contents in contracts between service suppliers and senders, and must be suitable with Vietnam's provisions on damage compensation in postal activities.

Article 7. Service charge refund

1. Service charge refund means refund the collected charge amounts by postal service suppliers to postal service users.

These charge amounts are exclusive of taxes, fees and charges already paid to competent state agencies.

2. The refund of taxes, fees and charges implements under relevant laws.

Article 8. Damage compensation on the grounds of actual damage

1. Damage compensation on the grounds of actual damage means compensation according to the actual volume of postal parcels being lost, spoiled or partially swapped.

2. The actual volume of lost, spoiled or partially swapped postal parcels shall be determined on the basis of the remaining volume compared to the whole volume of postal parcels upon accepting.

3. Persons claiming compensation shall provide concerned documents for use as an initial basis in order to determine actual damage of postal parcels.

Article 9. A written determining the liability for damage compensation

1. The determining the liability for damage compensation must be made in writing by the liable party.

2. A written determining the liability for damage compensation shall include main content as follows:

a/ Information concerning the postal parcel, sender, recipient;

b/ Place, date, month, year of accepting the postal parcel;

c/ Reason of damage compensation;

d/ The liability for damage compensation;

e/ Damage compensation levels;

f/ The implementing mode of damage compensation;

g/ Time limit for damage compensation;

Article 10. Exchange rate conversion

1. The exchange rate between SDR and USD is announced daily on the website of the International Monetary Fund at http://www.imf.org.

2. The exchange rate between USD and VND is applied according to the average transaction exchange rate on the inter-bank foreign currency market announced by the State Bank of Vietnam at the time of making the written determining the liability for damage compensation.