Chapter IV
EXAMINATION AND INSPECTION OF BUSINESS CONDITIONS, COMPLAINTS AND DENUNCIATIONS; COMMENDATION, AND HANDLING OF VIOLATIONS
Article 17.- Examination and inspection of automobile transport business activities
1. Ministries, branches and provincial-level People's Committees shall organize examination and inspection and handle violations according to their competence.
2. Subject to examination and inspection shall be the observance of this Decree and other provisions of law related to automobile transport business activities defined in Article 3 of this Decree.
3. The examination and inspection of enterprises and households conducting automobile transport business must comply with the current provisions of law.
Article 18.- Complaints and denunciations
1. Organizations and individuals may lodge complaints to competent persons about the implementation of this Decree in accordance with the law on complaints and denunciations.
2. Individuals may denounce to competent state agencies violations of this Decree committed by other organizations or individuals and law-breaking acts committed by persons of state management agencies in accordance with the law on complaints and denunciations.
Article 19.- Commendation, and handling of violations
1. Organizations and individuals that record achievements in the implementation of this Decree are entitled to commendation in accordance with the law on emulation and commendation.
2. All acts in violation of the provisions of this Decree shall, depending on their nature and severity, be administratively sanctioned or examined for penal liability; in case of damage, compensations must be paid according to the provisions of law.
3. Those who abuse their positions or powers to act in contravention of the provisions of this Decree and relevant provisions of law shall, depending on the nature and seriousness of their violations, be disciplined or examined for penal liability; if causing damage, they must pay compensations according to the provisions of law.